Top

Newsroom

A simpler, faster Incident IQ—Winter 2018 Release

Incident IQ users will be working smarter and 30 percent faster* this January. Enhancements in the 2018 Winter Release include a smart search, and a Ticket Wizard that’s even more clever with user favorites and ticket templates for scheduling and creating batches of duplicate tickets. Plus,...

Incident IQ™ takes the Student Privacy Pledge

CONYERS (June 27, 2017) — In partnership with the Future of Privacy Forum (FPF) and the Software & Information Industry Association (SIIA), Lexicon K-12 Solutions has taken the Student Privacy Pledge to ensure the new Incident IQ help desk platform protects student data. As part...

A new platform to redefine K-12 IT management

CONYERS (June 25, 2017) — Lexicon Technologies launches Incident IQ, a new K-12 help desk platform that fills critical gaps currently overlooked in education. Incident IQ is the only tool that answers the growing demand for technical support and leader empowerment (two of ISTE’s Essential...