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Incident IQ Support Flows

Tailored workflows for better learning app support.

Support Flows provide schools with workflows built around popular learning applications. Custom issue types, recommended resolution actions, and pre-populated knowledge base solutions work together to provide a complete support experience.

Streamline support with tailored issues.

Each new learning application introduced into a classroom comes with its own set of support requirements. Incident IQ Support Flows provide requestors with issue types tailored to each learning application, ensuring quick and accurate help requests.

Trusted solutions at your fingertips.

Knowledge Base

Support Flows come with pre-populated knowledge base libraries, providing teams with solutions that come right from the developer.

Support Widgets

Need more assistance? Support widgets provide quick links to the software publisher's resources and contact information.

Browse Support Flows

  • Incident IQ’s Brainingcamp Support Flow provides tailored support, so users can troubleshoot problems independently.

    Category: Support Flow

  • The BrainPOP Support Flow gives users tailored support and a pre-populated knowledge library for quick help submission.

    Category: Support Flow

  • Enhance Carnegie Learning support with a Support Flow that allows users to quickly submit help requests and self-solve…

    Category: Support Flow

  • The CK-12 Foundation Support Flow includes a pre-populated knowledge library and gives users access to custom help ticket…

    Category: Support Flow

  • ClassDojo’s Support Flow gives users access to tailored support via populated knowledge libraries and custom Ticket Wizard workflows.

    Category: Support Flow

  • The Support Flow for ClassFlow provides tailored support through a pre-populated knowledge library and help request workflows.

    Category: Integration

  • This Support Flow for Classkick supports user via pre-populated Knowledge Base libraries and help ticket workflows.

    Category: Support Flow

  • ClassLink’s Support Flow gives users access to tailored support workflows and pre-populated Knowledge Base libraries.

    Category: Integration

  • The Co:Writer Support Flow provides users with support through tailored help ticket workflows and pre-populated Knowledge Base libraries.

    Category: Support Flow

  • This Support Flow is customized for code.org to assist users and promote self-remediation of common support requests.

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  • Digital Passport’s Support Flow simplifies users’ support experience and provides pre-populated Knowledge Base libraries.

    Category: Support Flow

  • The Dreambox Learning Support Flow includes a Knowledge Base library and tailored support workflows.

    Category: Support Flow

  • This Duolingo Support Flow provides tailored support workflows and pre-populated Knowledge Base libraries.

    Category: Support Flow

  • This Evernote integration provides Knowledge Base entries and tailored workflows for common issues.

    Category: Support Flow

  • With this Support Flow for Formative, you’ll have easy access to Knowledge Base articles for common issues.

    Category: Support Flow

  • Freckle’s Support Flow provides a Knowledge Base library and tailored support workflows.

    Category: Support Flow

  • This Gizmos Support Flow provides Knowledge Base articles and tailored ticket workflows.

    Category: Integration

  • The Support Flow for GoNoodle provides tailored ticket submission Knowledge Base articles for quick submission and self-remediation.

    Category: Support Flow

  • The Happy Numbers Support Flow adds Knowledge Base libraries and a streamlined support workflow for users.

    Category: Support Flow

  • This Support Flow for HMH System 44 adds pre-populated Knowledge Base libraries and tailored support workflows.

    Category: Support Flow

  • This Support Flow for HMH ThinkCentral adds Knowledge Based libraries and streamlined ticket submission workflows.

    Category: Support Flow

  • Jamf School integrates with Incident IQ to sync device information and unlocks advanced asset management functionality.

    Category: Integration

  • With the Kahoot! integration, you’ll have a streamlined support experience and Knowledge Base articles for common issues.

    Category: Support Flow

  • The Support Flow is customized for Khan Academy to assist users and promote self-remediation.

    Category: Support Flow

  • This Support Flow provides tailored help submission workflows and Knowledge Base solutions for common issues.

    Category: Support Flow

  • This Support Flow provides tailored help submission and pre-populated Knowledge Base libraries for easy support and self-remediation.

    Category: Support Flow

  • The Memrise Support Flow provides Knowledge Base and tailored help submission workflows that make it simple for users…

    Category: Support Flow

  • This MobyMax Support Flow tailors help request workflows and unlocks pre-populated Knowledge Base libraries.

    Category: Support Flow

  • This Support Flow for Nearpod simplifies support requests and adds Knowledge Base articles for easy self-remediation of common…

    Category: Support Flow

  • The Support Flow for Nessy unlocks tailored support workflows and pre-populated Knowledge Base articles.

    Category: Support Flow

  • This Support Flow provides custom support workflows and pre-populated Knowledge Base articles.

    Category: Support Flow

  • The Prodigy Support Flow unlocks custom ticket submission workflows, as well as Knowledge Base articles for common issues.

    Category: Support Flow

  • This Support Flow unlocks tailored workflows and Knowledge Base libraries for quick submission and self-remediation.

    Category: Support Flow

  • The Quizbot Support Flow enables custom ticket submission workflows and Knowledge Base articles for common issues.

    Category: Support Flow

  • The Quizizz Support Flow enables Knowledge Base articles for users, in addition to streamlining their support experience.

    Category: Support Flow

  • This Support Flow makes it simple to submit Quizlet-related support requests, and provides Knowledge Base articles for commonly-encountered…

    Category: Support Flow

  • The Reflex Support Flow unlocks custom ticket submission workflows, as well as Knowledge Base articles for common issues.

    Category: Integration

  • This Support Flow is customized for Schoolnet to assist users and promote self-remediation.

    Category: Support Flow

  • This works with Snap&Read to streamline the support experience and provides users with Knowledge Base articles to promote…

    Category: Support Flow

  • Socrative’s Support Flow works to streamline the support experience and provide Knowledge Base articles for self-remediation.

    Category: Support Flow

  • With this Support Flow for StoryBots, your district will have tailored support workflows and pre-populated Knowledge Base libraries.

    Category: Support Flow

  • This integration provides Knowledge Base articles and tailored support workflows for ThinkCERCA users.

    Category: Support Flow

  • The Turnitin Support Flow unlocks custom ticket submission workflows, as well as Knowledge Base articles for common issues.

    Category: Integration

  • This Support Flow provides uPAR users with tailored support workflows and Knowledge Base articles for quick submission and…

    Category: Support Flow

  • The Support Flow for Write Score provides tailored help request workflows and Knowledge Base libraries for quick submission…

    Category: Support Flow

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